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GridWay Hosted Exchange Help
Frequently Asked Questions |
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Q) How do I change my E-mail account password?
A) Fill out this form to securely change your email password (You will be prompted to log in in order to do this)
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Q) How can I access my E-mail from the GridWay Hosted Servers?
A) GridWay's Hosted Exchange Service supports Microsoft Outlook® or Microsoft Web Access.
- For use with Outlook, please verify that your system meets the minimum requirements
(view minimum requirements)
-To use Microsoft Web Access, you only need a Web Browser and valid GridWay E-mail account. Point your web browser at http://email.gridway.net
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Q)What if I don't have Outlook installed?
A) If you have a valid GridWay E-mail account, you can follow one of the following links to download and install
Outlook 2003, or
Outlook 2007, or
Outlook 2010.
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Q) How do I set up or configure my Outlook to work with the GridWay Hosted Exchange Server?
A) For help configuring Outlook on your computer, please click on the Outlook version you are using:
Outlook 2003, or
Outlook 2007, or
Outlook 2010.
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Q) I know I am allocated space for my Mailbox. How large is my mailbox now?
A) In Outlook, select "Mailbox Cleanup... from the Outlook
tools pulldown menu. Click the View Mailbox Size...
button.
For complete details, type "mailbox size" in the Outlook help panel.
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Q) How do I shrink my mailbox size?
A) Start by emptying the "Deleted Items" E-mail
folder (Outlook moves email that you delete from your Inbox and
other folders to this folder):
Navigate to the "Deleted Items" folder, right-click on it and select Empty "Deleted Items" Folder.
For more options on trimming the size of your mailbox: In Outlook, select "Mailbox Cleanup... from the Outlook
tools pulldown menu. You will find tools to automatically manage old email.
For complete details, type "mailbox cleanup" in the Outlook help panel.
NOTE: saving E-Mail to a
PST file will require you to make backups of that file,
or archived E-Mail could be lost forever!
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Q) I want to setup my E-mail client, or another device, to access my mail using IMAP. Can I do that?
A) For security reasons the preferred method of configuring Outlook is described in
the section above, using the RPC
over HTTPS protocol.
If you need to use IMAPS for a handheld device or are running an older version
of Windows then yes, as long as
you can modify the IMAPS settings in your program or on
your device you should be able to use IMAPS.
Follow this link as an example of how to configure
Outlook on your computer to use IMAPS.
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